Contribution Terms & Conditions

Supporters can make a financial contribution to Oaktree Care Agency Ltd and thereby help it in its mission to create a future that is more open, global and digital and support our commitment to providing the Agency with financial independence into perpetuity.

Contributions will be used by Oaktree Care Agency Ltd to support its operations.

These Terms and Conditions govern the relationship between the Agency and each contributor, including the terms on which contributions may be accepted, refused, or returned. Contributions will be accepted in the form of a one-off payment or recurring monthly payments made directly to Oaktree Care Agency Ltd as described in these Terms and Conditions.


By making a contribution, a contributor agrees and acknowledges that:

the contribution is provided to Oaktree Care Agency Ltd as an irrevocable gift, subject to any exercise of the contributor’s right to receive a refund as described below and the Agency right to return any contribution at its discretion;

The contribution will be used by Oaktree Care Agency Ltd to support its operations; and

The contribution is made subject to these Terms and Conditions, which shall constitute a legally binding agreement between the contributor and Oaktree Care Agency Ltd (the “Agreement”), entered into by each party in consideration of the other’s obligations under these Terms and Conditions;


You agree to pay your selected contribution amount on a rolling monthly basis.

Recurring contribution amounts cannot be changed without cancellation.

You must provide us with complete and accurate payment information at the time you agree to pay a recurring monthly contribution. Payment for your recurring contribution can be made by credit or debit card.

Your payments will be taken on a rolling basis and your recurring contribution will continue unless and until it is ended by either of us in accordance with the provisions of section 5 (Refunds and Cancellation of Contributions).


Contributions will be accepted from individuals as well as any other legal entities

Contributors who are individuals must be aged 18 or over.



All contributions to Oaktree Care Agency Ltd shall be made through the contributions page on . Contributions will be accepted by Oaktree Care Agency Ltd for the period during which the contributions page is live on the Website.

Contributions received by Oaktree Care Agency Ltd will be deposited in one or more bank accounts in the name of Oaktree Care Agency Ltd together with other Oaktree Care Agency Ltd funds. Each contribution will be identifiable by a unique merchant identification number and accounted for separately by Oaktree Care Agency Ltd.

From the moment the contribution is processed, Oaktree Care Agency Ltd will be legally and beneficially entitled to the full amount of the contribution and the contributor has no entitlement to the return of a contribution in any circumstances other than as specified in these Terms and Conditions

The contributor shall receive no benefit in return for any contribution and shall have no rights to influence the management or operations or output of Oaktree Care Agency Ltd.

Contributions to Oaktree Care Agency Ltd are not charitable donations under the law of England & Wales and, as far as Oaktree Care Agency Ltd is aware, contributors shall not be entitled to any tax relief in respect of their contributions nor are any contributions eligible for “gift aid” either in the United Kingdom or in any other jurisdiction worldwide.


Oaktree Care Agency Ltd reserves the right to refuse and return any contribution in its absolute discretion, including without limitation where it believes that accepting the contribution would conflict with the mission, values or interests of Oaktree Care Agency Ltd, and/or where, having regard to the source of the contribution or intentions of the contributor, Oaktree Care Agency Ltd considers that to accept the contribution could damage the independence or reputation of Oaktree Care Agency Ltd or adversely affect the relationship of Oaktree Care Agency Ltd with other contributors or stakeholders.

Contributors shall be entitled to receive a refund of their contribution for up to 7 days after receipt of payment by notifying Oaktree Care Agency Ltd by email at subject to any administrative and bank charges. Any requests for a refund of a contribution received by Oaktree Care Agency Ltd following expiry of the 7 day period will be ineligible.

Any refused and/or returned contributions shall be repaid into the account from which the contribution was made.

Recurring contributions can be cancelled at any time, minus any administrative and bank charges simply by email


Oaktree Care Agency Ltd reserves the right to:

Request the full name and contact details of the contributor;

request from the contributor any other information that it considers to be necessary or desirable to determine the provenance of the contribution

undertake any further investigations it deems fit, that is reasonable and practical too determine the provenance of the contribution; and

publicly disclose the identity of the contributor and the amount of the contribution

If the contributor refuses to provide any information requested by Oaktree Care Agency Ltd, then Oaktree Care Agency Ltd may refuse and return the contribution to the contributor at its discretion.


Contributors shall not be entitled to publicise their contribution or otherwise market themselves or any connected person or business in connection with their contribution, except with the prior written consent of Oaktree Care Agency Ltd and then only if the contributor complies with any relevant policies, procedures or requirements of Oaktree Care Agency Ltd.


If a contributor opts in to receive information relating to offers from Oaktree Care Agency Ltd via the email address supplied by the contributor then he or she may unsubscribe at any time by contacting

Any personal information about a contributor obtained by Oaktree Care Agency Ltd as a result of a contribution being made will be used in accordance with the Agency privacy policy. By making a contribution, the contributor accepts the terms and conditions of the privacy policy.


Neither Oaktree Care Agency Ltd nor any affiliated person, employee, agent, officer or director shall be liable for any loss suffered by any donor or other person arising out of or in connection with a contribution, whether direct or indirect, including loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, except in respect of any liability for death or personal injury or any other liability which cannot be excluded or limited under applicable law.


A failure of Oaktree Care Agency Ltd to assert a right or provision under these Terms and Conditions shall not constitute a waiver of that right or provision.

If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, that provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms and Conditions will continue in full force and effect.

This Agreement constitutes the entire agreement between the contributor and Oaktree Care Agency Ltd in respect of any contributions made by the contributor.

These Terms and Conditions are not intended to confer any contractual benefit on any person pursuant to the terms of the Contracts (Rights of Third Parties) Act 1999.

The Agreement and any non-contractual obligations arising out of or in connection with it will be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.


If you have a query or complaint about your contribution, please contact us using any of the contact details below:


Au Pair/Candidate Registration

Click on "Register Online" if you are an Au Pair or Candidate for Oaktree Care Agency Ltd to identify your requirement for a Host Family.

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Host Family Registration

Click on "Register Online" if you are a Host Family for Oaktree Care Agency Ltd to offer a bespoke Candidate to meet your requirements.

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It was great to be placed in London and I enjoyed my stay, the agency was efficient and the family made me feel welcome

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